Frequently Asked Questions

What ages do you enrol?

We are accredited for 3-5 year olds.

What do parents need to provide?

• We provide morning tea and ask parents to supply lunch, which can be stored in our fridge.
• We are a nut free centre, so no nut products are allowed.
• Hat
• Backpack with spare clothes
• Water bottle

NB: Please label all items with your child’s name.

When are fees due?

The first week of every 4 week payment cycle.

What happens if my child’s preschool day falls on a public holiday?

Full fees still apply.

What happens if my child is sick?

Please inform the pre school your child will be absent. Children can only return if they are symptom free.

If your child becomes ill whilst at preschool, we will contact you immediately. Please note that all educators hold current 1^st Aid certificates and training in Anaphylaxis and Asthma management.

What happens if my child needs medication?

If you require your child to have medication whilst at the centre the educators are able to administer medication. All medication must be prescribed by a doctor. We do not administer over the counter medications such as Panadol unless it is accompanied by a doctor’s letter. A medication form will need to be completed for the medication to be administered.

Please note that if your child is taking antibiotics, they cannot be at pre school for the first 24 hours of being on medication.

What happens if my child needs to come in later than 8:45?

We ask that all children are at preschool by 9:30 am to make the most of learning opportunities. We understand there occasionally might be special circumstances preventing this and ask that you let our staff know in advance if your child will be arriving after 9:30 am.

Dress Code

• Casual, comfortable clothes that provide protection from weather and play
• enclosed shoes (no thongs or gumboots)
• no singlets (due to sun safety)
• hat
• jacket or jumper in colder months

Do children need to be toilet trained?

Yes, children must be toilet trained to attend The Hills Preschool. No nappies or Pull Ups are allowed; children must wear underpants.